Legal

Privacy Policy

Last updated: 2 July 2026

ArchCloud Digital Ltd is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal information when you interact with our website and services.

Who we are

ArchCloud Digital Ltd is a company registered in England and Wales, company number 13342138, registered office C/O The Accountancy Partnership, Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London E14 9NN. We are the data controller for the personal information described in this policy. We are registered with the Information Commissioner’s Office, registration number ZC018927.

Information we collect

We may collect the following personal information when you interact with us through our website:

  • Contact information: your name, email address, phone number, job title and company name when you complete our enquiry form.

  • Communication data: information you provide when corresponding with us by email, phone or other means.

We also collect aggregated, anonymous usage statistics about our website, such as page views and referral sources. These statistics do not identify you and are collected without cookies.

Cookies

We do not use advertising or third-party tracking cookies. Our website platform may set strictly necessary cookies that are required for the site to function.

How we use your information

We process your information to:

  • Respond to your enquiry or request.

  • Provide information about our services.

  • Maintain records of our communication.

  • Manage our client relationships and meet our legal obligations where you become a client.

We do not sell or rent your personal information, and we do not share it with third parties for their marketing purposes.

Legal basis for processing

We rely on the following legal bases:

  • Legitimate interests: responding to business enquiries, managing pre-contractual discussions and keeping records of our communication.

  • Contract: where you become a client, processing necessary to deliver our services.

  • Legal obligation: where we must retain information to meet accounting, tax or regulatory requirements.

You have the right to object to processing based on legitimate interests. See Your rights below.

Who we share your information with

We use a small number of trusted service providers to run our business. These include the platform that hosts our website and stores enquiry form submissions, our email and productivity provider, and the business systems we use to manage client relationships. These providers process data on our behalf under contracts that require them to protect it.

Some of these providers store data outside the UK. Where that happens, we rely on recognised safeguards such as UK adequacy decisions or the UK International Data Transfer Agreement.

Data storage and retention

Your information is stored securely and used only for the purposes set out above.

If no engagement or follow-up occurs, we delete your data within six months of your last contact with us. If you become a client, we retain your data for the duration of our engagement and for up to six years afterwards, to meet our contractual, tax and legal obligations.

Data security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, loss or misuse. While we take reasonable precautions, no method of online transmission or storage is completely secure.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate data.

  • Request deletion of your data.

  • Object to processing based on legitimate interests.

  • Request that we restrict how we use your data.

  • Receive your data in a portable format.

  • Withdraw consent, where processing is based on consent.

To exercise any of these rights, contact us at gdpr@archcloud.digital. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk if you are unhappy with how we have handled your data.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised last updated date.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact:

ArchCloud Digital Ltd

Email: gdpr@archcloud.digital